Gift Delivery

Delivery Policy

We will try our utmost to have your products couriered within the desired timeframe.

Allow time for delivery – the courier services we use are of the highest quality and although problems arise, which are out of our control, we will always make every endeavour to meet your delivery deadlines and do everything we can to help solve any problems and to ensure your order is delivered smoothly

Please ensure delivery details provided are correct. We assume no liability for delivery to incorrect addresses; if incomplete or incorrect details are provided, any re-direction will incur additional costs.

Product Delivery

Important information on the delivery of your gifts

All of our gifts are designed, packaged and despatched from our Auckland premises, so it is imperative that you plan your delivery early to make sure appropriate time arrival. Sending gifts out of Auckland, especially to rural areas, will take longer and this needs to be planned.

It is always our aim to ensure that your gifts arrive at their intended destination on time and in the perfect condition as when they left our showroom. If you should experience any problems please contact us immediately.
Ph: (09) 813-9010
Fax: (09) 813-9041
e-mail: lyn@maddisonboxes.co.nz

Auckland Metropolitan: same day delivery for orders recieved before 9.30am.
Greater Auckland & North Island: generally delivered in 1-2 days.
South Island: generally delivered in 2-4 days.
Rural Deliveries: additional 1-3 days depending on Rural Courier schedules.

Urgent deliveries please phone to arrange

Monday to Friday deliveries only

Auckland Metropolitan Area Delivery:
Orders need to be received by 9:30am for same day delivery. Any urgent orders, please phone on 09-813-9010.

We can give you an indication of when your gift will be delivered, but unless your gift is despatched via Urgent Courier, we cannot guarantee exact time of arrival.

Greater Auckland & North Island Delivery:
Please note that Pukekohe, Bombay, Beachlands, parts of Titirangi, French Bay Laingholm, Little Huia, Scenic Drive Waitakere and Swanson, Kumeu, Riverhead, Helensville, Hobsonville, Greenhithe, Kaipara, Orewa, Silverdale and Kaukapakapa falls under this area. Same day delivery can be arranged at an additional cost. North Island delivery takes between 1 to 3 days so plan early. Rural delivery will take longer. Please note we cannot guarantee the exact time nor day of arrival.

South Island Delivery:
Allow 2 to 4 days for deliveries to the South Island. Overnight delivery to the South Island can be arranged but will cost a lot more. Please note delivery to the South Island can take up to 5 days during the busy seasons (Valentines, Mothers day, Christmas etc). Rural delivery will take longer. Please note we cannot guarantee the exact time or day of arrival.

Rural Delivery (RD) will take longer due to the infrequent schedules of Rural Couriers.